Services

TRUSTABILITY – TRUSTABILITY – TRUSTABILITY – TRUSTABILITY

Security assessments

Following a discussion around the clients existing infrastructure and needs we would typically seek to run a demonstration of a new-generation firewall which would sit on their existing network along with their existing firewall and then highlight what the new one is catching that the existing one is not.

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Installation, imaging & configuration

We undertake minor to major installations, from the simplest to the most complex of works and from single site to mass deployments. Engineers with security clearance or that hold health and safety CSCS cards or are IPAF certified can be deployed as the needs require.

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Managed networks & health check

We offer a remote monitoring service which is available at a range of service levels from a straightforward up / down watch to more granular observations e.g. CPU usage – all packages are client specific services. Similarly, as a preventative measure we can offer bespoke health check solutions that are again tailored to customer requirements.

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Site surveys

We provide tailored site survey services where our engineer's will collect hardware, software and environmental information as required within agreed scope.

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Disaster recovery

We have the expertise to design, recommend and implement disaster recovery platforms and solutions in line with customer specific requirements.

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Virtualisation & readiness assessment

Our certified engineers can provide tailored, end-to-end, physical to virtual environment assessments and recommendations using industry recognised platforms and methodologies.

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Pre-sales technical support

We offer instant access to experienced I.T. account managers able to engage with any general need beyond which we have deeper access to highly qualified pre-sales personnel through our engineering partnerships and or direct assistance from our tier one vendors partners. We can help customers to fully specify a solution to meet the business needs.

This can include:
• Demonstrations of new solutions along with key features and benefits.
• Technical qualification of the requirements including an initial system analysis.
• Delivery of proof of concept evaluation systems (where available).
• Solution design for storage, servers, networking and virtual systems.
• Disaster recovery and business continuity design
• Comprehensive technical documentation to accompany the delivery of all solutions
• Solution skills transfer

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UPS capacity planning

Providing robust infrastructure solutions is a gain for everyone involved. With every server room upgrade, physical and virtual, UPS capacity planning is a standard service offering from our team.

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Leasing

Upgrade and Dell financial services are experts in I.T. financing solutions for growing businesses. Together we’ll supply the product, the finance, the software, the services and the solution… all you have to do is use it.

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Warranty cover & extended maintenance

Enjoy peace of mind with all your critical I.T. assets covered! Choose from original manufacturer packages or our outstanding service products with savings of up to 40%!

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WEEE / Recycling

As a conscientious business, we have chosen to group together with other retailers in joining the 'Distributor Take Back Scheme' (DTS). Through this scheme, we have paid toward the provision of improved recycling facilities for our customers.

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Asset Management

Licensing and Compliance Analysis

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